The Employee Side of the HumanSigma Equation
HumanSigma combines the power of two Gallup Consulting concepts: employee and customer engagement. Our HumanSigma approach provides leaders with the means to reduce the variance in performance across organizational units.
Research published by Gallup and others has shown that engaged employees are more productive employees. The research also proves that engaged employees are more profitable, more customer-focused, safer, and more likely to withstand temptations to leave. Many have long suspected the connection between an employee's level of engagement and the level and quality of his or her performance. Our research has laid the matter to rest.
Maximizing Employee Engagement With the Q 12
Gallup Consulting's rigorous research has identified 12 questions that measure employee engagement and link powerfully to relevant business outcomes, including retention, productivity, profitability, customer engagement, and safety. These questions -- the Q 12 -- measure dimensions that leaders, managers, and employees can influence.
Our research reveals that most workers are not engaged in -- or are actively disengaged from -- their work. As a result, companies are struggling to develop engaged workforces.
What can organizations do to build workplaces that foster higher levels of employee engagement? Q 12 is Gallup Consulting's process for organizations that seek to improve their financial performance through a more engaged workforce. Our programs offer integrated solutions including research-based measurement, coursework, and strategic advisory services that improve workgroup -- and organizational -- performance.
Organizations using Q 12 programs improve productivity levels, develop higher levels of customer engagement, increase retention of their best employees, and improve profitability while reducing on-the-job accident rates and healthcare costs.
The Q 12 Database
Gallup Consulting maintains one of the world's most comprehensive databases linking employee engagement to relevant business outcomes like retention, productivity, profitability, customer engagement, and safety. We also collect information on key work force demographics, including length of service, function, level, status, for-profit/non-profit, exempt/non-exempt, and union/non-union.
We update our database annually, which enables our clients to benchmark their organization's employee engagement levels against data collected in 45 languages from:
- 5.4 million employees
- 620,000 workgroups
- 504 organizations
- 16 major industries
- 7 major world regions
- 137 countries
Gallup Great Workplace Awards
Gallup's employee engagement clients have the opportunity to achieve recognition equal to their outstanding employee engagement results through the Gallup Great Workplace Awards. Clients can begin their path to this recognition by visiting the Gallup Great Workplace Award page.
Maximizing Organizational Performance
Gallup Consulting's Q 12 programs are a powerful first step for organizations seeking better financial performance by improving their employees' emotional engagement. Organizations can achieve even greater results when they address all points on The Gallup Path. We have developed integrated and comprehensive performance management solutions that support organizations in achieving crucial business goals.
In addition to employee engagement consulting, Gallup Consulting offers tools for:
Workplace and Leadership Practices
Marketing and Customer Practices
Gallup Consulting has the resources and experience to support organizations that seek to improve their business performance by developing better leaders, more profitable customers, and more productive employees. Our successes demonstrate our effective consulting and performance improvement solutions.
Contact us to learn more about how we can help you or your organization achieve higher levels of performance.
