Management In Action

Great management matters.

Gallup has written the book on great managers. Actually, we've written a few.

We all know money talks, but our research shows that a great manager is just as important to a job seeker as good pay. The importance of great managers -- and great management -- is a philosophy we embrace in our workplace each and every day.

A great manager may mean something different depending on who you ask, but the following are just a few ways great managers make their presence felt at Gallup.

Not all awards are made of plastic.

Recognition at Gallup is unique and individual. Our associates understand the positive impact recognition can have on the workplace and on clients' business outcomes.

Whether this means honoring their work at awards galas, providing positive feedback for consistently great efforts, or giving them drops to fill their buckets, we encourage an environment that recognizes and honors individuals for their strengths.

Career growth should mean more than a longer title.

Often, people equate career growth with title changes or increased office size. At Gallup, the growth opportunities are much deeper because they happen within your role.

Increased responsibility and specialization, as well as greater opportunities and experience, define growth for us -- all of which are customized to the individual. And since our pay is based on performance, growth in responsibility and growth in pay come hand in hand.

Having materials you need means more than a new box of pens.

We understand that a basic foundation of doing a good job means having the necessary materials and equipment to do the work. This means more than just having the supply room stocked. Our associates have the resources -- whether that means people, processes, or information -- to maximize their performance.

Your opinions shouldn't get lost in the comment card box.

Anonymous suggestion cards don't create change. People do. That's why our managers not only ask for associates' opinions -- they stick around long enough to hear the answers. We want our employees to take ownership of their work as well as the success of our company. Associates' opinions count, regardless of their tenure, experience, pedigree, or network.

Someone other than the payroll department should know your last name.

A relationship with your manager can't exist if you only meet once a year for a performance review. We think a manager should invest in his or her employees and focus on creating an engaged team.

Our managers truly listen to associates' thoughts and ideas. We value their opinions. And we respect their efforts as vital members of the organization.

Do you want to work for an organization that supports and values great management?

If you are interested in working for an organization that puts a premium on great management, we invite you to learn more about the opportunities available at Gallup.